Refund Policy
At SD Dealz, we aim to provide clear information and reliable service. We understand that there may be situations where a return or refund is necessary. This policy explains how returns and refunds are handled.
Return Eligibility
We accept returns within 30 days of delivery 👍
To qualify for a return, items must be:
- Unused and in original condition
- In original packaging (including all parts, manuals, and accessories)
- Accompanied by proof of purchase
Returns requested after 30 days may not be accepted.
Return Method
All returns are handled by mail only. We do not accept in-person returns at this time.
Return Shipping
- A prepaid return label may be provided for eligible returns
- If the return is due to customer error (wrong item, change of mind), return shipping costs may be deducted from the refund
How to return:
- Repack the item securely in original packaging
- Attach the return label
- Drop off at the designated carrier location
If you need a new label, contact our support team.
Restocking Fee
We do not charge any restocking fees 👍
Damaged or Defective Items
If your item arrives damaged or defective:
- Take clear photos of the item
- Contact us within 7 days of delivery
- Send details to: support@sddealz.com
Claims submitted after 7 days or without proof may not be eligible.
Refund Processing
Once your return is received and inspected:
- Refunds are processed within up to 7 business days
- Issued to the original payment method
Shipping Information
- Processing Time: 0–2 business days
- Transit Time: 3–5 business days
- Total Delivery Time: 3–7 business days
- Order Cut-Off Time: 5:00 PM (EST)
- Shipping: Free Shipping
- Region: United States only
Contact Us
For any return or refund questions:
Business Name: SD Dealz
🌐 Website: https://sddealz.com
📧 Email: support@sddealz.com
📞 Phone: +1 (440) 374-9699
📍 Address: 9414 US-270, White Hall, AR 71602, United States
Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (EST)