Address
304 North Cardinal
St. Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Frequently Asked Questions (FAQ)
Welcome to the SDDeals FAQ page. Here are answers to some of our most common questions.
1. What is SDDeals?
SDDeals is an online discount retailer specializing in overstock, liquidation, open-box, and customer-return merchandise from major retailers. We offer quality products at up to 50% off retail prices, helping you save on everyday essentials.
2. Are your products new?
Our inventory may include:
- New
- Overstock
- Open-Box
- Customer Returns
The condition of each product is listed on the product page whenever applicable.
3. What does “Open Box” mean?
Open-box items have had their original packaging opened or may have been returned by a customer. These products are inspected before being offered for sale. Packaging may show minor wear, labels, or tape, but the product is fully functional unless otherwise noted.
4. Where do your products come from?
We source products from:
- Overstock inventory
- Liquidation sales
- Customer-return merchandise
- Major retailers and trusted suppliers
This allows us to offer quality products at discounted prices.
5. Why are your prices so low?
We purchase overstock, liquidation, and customer-return inventory directly from major retailers. By doing so, we’re able to pass significant savings on to our customers.
6. Do you ship across the United States?
Yes! We currently ship to customers throughout the United States.
7. How long does shipping take?
- Processing Time: 1–2 business days
- Estimated Delivery: 3–4 business days
Most orders arrive within 4–6 business days.
8. Do you offer free shipping?
Yes. We offer FREE standard shipping on orders of $99 or more within the United States.
Shipping charges for orders under the free shipping threshold are calculated and displayed during checkout according to our shipping policy.
9. Can I track my order?
Yes. Once your order ships, you’ll receive a shipping confirmation email with a tracking number.
10. What payment methods do you accept?
We accept secure payments through major payment providers, including:
- Visa
- Mastercard
- American Express
- Discover
- PayPal
- Apple Pay (where available)
- Google Pay (where available)
- Shop Pay (where available)
11. What is your return policy?
We accept returns within 30 days of delivery for eligible items.
Please review our Return & Refund Policy for complete details.
12. How long does it take to receive a refund?
Once your returned item has been received and inspected, approved refunds are generally processed within 15 business days. Your bank or payment provider may require additional time to post the refund.
13. Can I cancel my order?
Yes, you may cancel your order before it has been shipped. Once an order has shipped, it must follow our Return & Refund Policy.
14. Is my payment information secure?
Yes. All payments are processed through secure, encrypted payment gateways. SDDeals does not store your complete credit or debit card information on our servers.
15. Will the same products always be available?
No. Because many of our products come from overstock and liquidation inventory, our stock changes frequently. If you find something you love, we recommend purchasing it before it’s gone.
16. Do you have a physical store?
Our physical store is currently closed while we prepare for reopening. We plan to reopen at the beginning of August with fresh inventory and exciting new deals.
In the meantime, you can continue shopping with us online 24/7.
17. How can I contact SDDeals?
We’re here to help!
SDDeals
📍 7101 Sheridan Rd
White Hall, AR 71602
United States
📧 Email: Support@sddealz.com
📞 Phone: (870) 354-9414
Still Have Questions?
If you can’t find the answer you’re looking for, our customer support team is happy to assist you.
📞 (870) 354-9414
We appreciate your business and look forward to helping you find great products at unbeatable prices!